BURNOUT, EMOTIONAL INTELLIGENCE, DAN WORK - LIFE BALANCE PADA KARYAWAN PERUSAHAAN TEKSTIL DI SUMATERA BARAT
Keywords:
kecerdasan emosional, work life balance, dan burnout
Abstract
Tujuan dari penelitian ini adalah untuk menganalisis pengaruh kecerdasan emosional terhadap burnout karyawan pada perusahaan tekstil manufaktur di Sumatera Barat melalui work life balance sebagai mediator. Penelitian ini termasuk dalam jenis penelitian deskriptif kausatif. Populasi dalam penelitian ini adalah seluruh karyawan perusahaan manufaktur tekstil di Sumatera Barat. Teknik pengambilan sampel dalam penelitian ini menggunakan teknik purposive sampling yang berjumlah 182 orang. Teknik analisis yang digunakan adalah analisis SEM dengan menggunakan PLS3 smart. Hasil penelitian ini menunjukkan bahwa: (1) kecerdasan emosional berpengaruh negatif dan signifikan terhadap burnout karyawan perusahaan tekstil manufaktur di Sumatera Barat. (2) Kecerdasan emosional positif dan signifikan terhadap work life balance pada perusahaan manufaktur tekstil di Sumatera Barat. (3) Keseimbangan kehidupan kerja negatif dan signifikan pada karyawan yang mengalami burnout pada perusahaan manufaktur tekstil di Sumatera Barat. (4) Kecerdasan emosional berpengaruh signifikan terhadap burnout karyawan perusahaan tekstil manufaktur di Sumatera Barat dengan work life balance sebagai variabel mediasi.
References
DAFTAR PUSTAKA
Almasri, M. N. (2016). Manajemen Sumber Daya Manusia: Imlementasi Dalam Pendidikan Islam. Kutubkhanah: Jurnal Penelitian Sosial Keagamaan, 19, 133–151. https://doi.org/10.1002/eji.201370106
Bakker, A. B., & Costa, P. L. (2014). Chronic job burnout and daily functioning: A theoretical analysis. Burnout Research, 1(3), 112–119. https://doi.org/10.1016/j.burn.2014.04.003
Barari, R., & Barari, E. (2015). Mediating Role of Teachers Self-Efficacy in the Relationship between Primary Teachers Emotional Intelligence and Job Burnout in Babol City. International Journal of Management, Accounting and Economics, 2(1), 46–63. www.ijmae.com
Chin, W., & P, T. (1995). On the Use, Usefulness, and Ease of Use of Structural Equation Modeling in MIS Research: A Note of Caution. Journal of Management Information System Quarterly, 9(5).
Choi, H. M., Mohammad, A. A. A., & Kim, W. G. (2019). Understanding hotel frontline employees’ emotional intelligence, emotional labor, job stress, coping strategies and burnout. International Journal of Hospitality Management, 82(May), 199–208. https://doi.org/10.1016/j.ijhm.2019.05.002
Cooper, D. R., & Schindler, P. S. (2006). Metode Riset Bisnis. PT Media Global Edukasi.
Darmawan, A. A. Y. P., Silviandari, I. A., & Susilawati, I. R. (2015). Hubungan Burnout dengan Work-Life Balance pada Dosen Wanita. Mediapsi, 01(01), 28–39. https://doi.org/10.21776/ub.mps.2015.001.01.4
Delecta, P. (2011). Review Article Work Life Balance. International Journal of Current Research, 3(4), 186–189. https://doi.org/10.1007/978-1-4614-0551-1_4
Dundas, K. (2008). Work-Life Balance: There is no ‘one-size-fits-all’ solution, in K O’Rourke (ed.). Managing Matters. Graduate College of Management Southern Cross University, New South Wales, summer(3), 7–8.
Ferdinand, A. (2014). Metode Penelitian Manajemen (Edisi 5). Badan Penerbit Universitas Diponegoro.
Fisher-McAuley, G., Institute, Stanton, J. M., Genesee, J. A. J., & Gavin, J. (2003). Modeling the Relationship between Work/Life Balance and Organizational Outcomes. Annual Conference of the Society for Industrial-Organizational Psychology, 1689–1699. https://doi.org/10.1017/CBO9781107415324.004
Fisher, G. G., Bulger, C. A., & Smith, C. S. (2009). Beyond Work and Family: A Measure of Work/Nonwork Interference and Enhancement. Journal of Occupational Health Psychology, 14(4), 441–456. https://doi.org/10.1037/a0016737
Frone, M. R. (2000). Work-Family Balance. 143–162.
Ganapathi, I. M. D. (2016). Pengaruh Work-Life Balance Terhadap Kepuasan Kerja Karyawan (Studi Pada Pt. Bio Farma Persero). Ecodemica, IV(1), 125–135.
Goleman, D. (2005). Emotional Intelligence. PT. Gramedia Pustaka Utama Jakarta.
Goleman, D. (2015). Emotional Intelligence. Penerjemah: T. Hermaya. PT.Gramedia Pustaka Utama. Jakarta.
Grandey, A. A., & Gabriel, A. S. (2015). Emotional Labor at a Crossroads: Where Do We Go from Here? Annual Review of Organizational Psychology and Organizational Behavior, 2(1), 323–349. https://doi.org/10.1146/annurev-orgpsych-032414-111400
Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8
Grobler, A., & Grobler, S. (2019). Organisational initiated work-life balance practises to combat burnout: The mediating effect of work locus of control - Employing the meso paradigm across selected South African public and private sector organisations. African Journal of Hospitality, Tourism and Leisure, 8(5), 1–15.
Hair, J. T., Hult, C., Ringle, & Sartstedt, M. (2013). A Primer on Partial Least Squares Structural Equation Modelling (PLS-SEM). Loa Angeles : Sage.
Hartono, & Jogiyanto. (2008). Metodelogi Penelitian Sistem Informasi. CV Andi Offset.
Iswardhani, I., Brasit, N., & Mardiana, R. (2019). Pengaruh Work-Life Balance dan Burnout terhadap Kepuasan Kerja Karyawan Studi Kasus pada Kantor BPJS Kesehatan Kedeputian Wilayah Sulawesi Selatan, Sulawesi Barat, Sulawesi Tenggara, Dan Maluku. Hasanuddin Journal of Business Strategy (HJBS), 1 No 2, 1–13.
Junaidin, Ikhram, A. A., & Hardiyono. (2019). Pengaruh Work Life Balance Terhadap Burnout Dan Kepuasan Kerja Karyawan ( Studi Kasus Pada Perusahaan Listrik Negara ( Pln ) Area Makassar Selatan ). MANDAR (Management Development and Applied Research Journal), 1(2), 27–34.
Khanifar, H., Maleki, H., Nazari, K., & Emami, M. (2012). The Study of the Relation between Emotional (Case Study of Staff at State Universities in Ghom). Interdisciplinary Journal of Contemporary Research in Business, 3(9), 564–582.
Kossek, E. E., Valcour, M., & Lirio, P. (2014). The Sustainable Workforce. Wellbeing, III, 1–24. https://doi.org/10.1002/9781118539415.wbwell030
Kusuma, T. S. D. (2014). Organizational cognitive behavior ditinjau dari kecerdasan emosional dan perceived organizational support pada karyawan PT. BFS. UNIKA Soegijapranata Semarang.
Lee, J., Puig, A., Lea, E., & Lee, S. M. (2013). Age-Related Differences In Academic Burnout Of Korean Adolescents. Psychology in the Schools, 50(10), 1015–1031. https://doi.org/10.1002/pits
Lockwood, N. R. (2003). Work/Life Balance: Challenges and Solutions for Human Resource Management. SHRM Research, 1–10.
Marylin, P., Ghosh, A., Isaac, O., Aravinth, S. J. V., & Ameen, A. (2019). The Impact of Emotional Intelligence on Work Life Balance among Pharmacy Professionals in Malaysia. International Journal of Management and Human Science (IJMHS), 3(1), 29–34.
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Ob urnout. 397–422.
Mérida-López, S., & Extremera, N. (2017). Emotional intelligence and teacher burnout: A systematic review. International Journal of Educational Research, 85(June), 121–130. https://doi.org/10.1016/j.ijer.2017.07.006
Muchinsky, P. M. (2000). Emotions in the workplace: The neglect of organizational behavior. Journal of Organizational Behavior, 21(7), 801–805. https://doi.org/10.1002/1099-1379(200011)21:7<801::AID-JOB999>3.0.CO;2-A
Pangemanan, F. L., Pio, R. J. T., & Tumbel, T. M. (2017). Pengaruh Work-Life Balance Dan Burnout Terhadap Kepuasan Kerja. None, 5(003), 1–8.
Poulose, S., & Sudarsan. (2014). Work- Life Balance : A Conceptual Review. International Journal of Advances in Management and Economics, 3(2), 1–17.
Rudyarwaty, H. D., Wicaksono, B., Priyatama, A. N., Studi, P., Fakultas, P., & Maret, U. S. (2018). Hubungan antara Kecerdasan Emosi dan Iklim Organisasi dengan Burnout pada Pegawai Kantor Pelayanan Pajak ( KPP ) Pratama Sleman The Relationship Of Emotional Intelligence And Organizational. Wacana, 10(1).
Russell, D. W., Altmaier, E., & Van Velzen, D. (1987). Job-Related Stress, Social Support, and Burnout Among Classroom Teachers. Journal of Applied Psychology, 72(2), 269–274. https://doi.org/10.1037/0021-9010.72.2.269
Santos, A., Mustafa, M. J., & Gwi, T. C. (2015). Trait emotional intelligence, emotional labour, and burnout among Malaysian HR professionals. Management Research Review, 38(1), 67–88. https://doi.org/http://dx.doi.org/10.1108/MRR-09-2015-0216
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25, 293–315.
Sekaran, U. (2006). Research Methods For Business (Edisi 4). Salemba Empat.
Shanafelt, T. D., Hasan, O., Dyrbye, L. N., Sinsky, C., Satele, D., Sloan, J., & West, C. P. (2015). Changes in Burnout and Satisfaction with Work-Life Balance in Physicians and the General US Working Population between 2011 and 2014. Mayo Clinic Proceedings, 90(12), 1600–1613. https://doi.org/10.1016/j.mayocp.2015.08.023
Sholihin, Mahfud, P. ., & Dwi, D. R. (2013). Analisis SEM-PLS dengan Wrap PLS 3.0 untuk Hubungan Nonlinier dalam Penelitian Sosial dan Bisnis. Penerbit Andi Offset.
Shylaja, P., & Prasad, D. C. J. (2017). Emotional Intelligence and Work Life Balance. IOSR Journal of Business and Management, 19(05), 18–21. https://doi.org/10.9790/487x-1905051821
Sugiyono. (2018). Metodologi Penelitian Bisnis pendekatan kuantitatif, kualitatif, kombinasi, dan R&D. Alfabeta.
Tawale, E. N., Budi, W., & Nurcholis, G. (2011). Hubungan antara Motivasi Kerja Perawat dengan Kecenderungan mengalami Burnout pada Perawat di RSUD Serui–Papua. INSAN, 13(02), 74–84. https://doi.org/10.1895/wormbook.1.67.2
Thaib, E. N. (2013). Hubungan Antara Prestasi Belajar Dengan Kecerdasan Emosional. Jurnal Ilmiah Didaktika, 13(2), 384–399. https://doi.org/10.22373/jid.v13i2.485
Uno, H. B. (2006). Orientasi Baru dalam Psikologi Pembelajaran. PT. Bumi Aksara. Jakarta.
Voydanoff, P. (2005). Toward a conceptualization of perceived work-family fit and balance: A demands and resources approach. Journal of Marriage and Family, 67(4), 822–836. https://doi.org/10.1111/j.1741-3737.2005.00178.x
Almasri, M. N. (2016). Manajemen Sumber Daya Manusia: Imlementasi Dalam Pendidikan Islam. Kutubkhanah: Jurnal Penelitian Sosial Keagamaan, 19, 133–151. https://doi.org/10.1002/eji.201370106
Bakker, A. B., & Costa, P. L. (2014). Chronic job burnout and daily functioning: A theoretical analysis. Burnout Research, 1(3), 112–119. https://doi.org/10.1016/j.burn.2014.04.003
Barari, R., & Barari, E. (2015). Mediating Role of Teachers Self-Efficacy in the Relationship between Primary Teachers Emotional Intelligence and Job Burnout in Babol City. International Journal of Management, Accounting and Economics, 2(1), 46–63. www.ijmae.com
Chin, W., & P, T. (1995). On the Use, Usefulness, and Ease of Use of Structural Equation Modeling in MIS Research: A Note of Caution. Journal of Management Information System Quarterly, 9(5).
Choi, H. M., Mohammad, A. A. A., & Kim, W. G. (2019). Understanding hotel frontline employees’ emotional intelligence, emotional labor, job stress, coping strategies and burnout. International Journal of Hospitality Management, 82(May), 199–208. https://doi.org/10.1016/j.ijhm.2019.05.002
Cooper, D. R., & Schindler, P. S. (2006). Metode Riset Bisnis. PT Media Global Edukasi.
Darmawan, A. A. Y. P., Silviandari, I. A., & Susilawati, I. R. (2015). Hubungan Burnout dengan Work-Life Balance pada Dosen Wanita. Mediapsi, 01(01), 28–39. https://doi.org/10.21776/ub.mps.2015.001.01.4
Delecta, P. (2011). Review Article Work Life Balance. International Journal of Current Research, 3(4), 186–189. https://doi.org/10.1007/978-1-4614-0551-1_4
Dundas, K. (2008). Work-Life Balance: There is no ‘one-size-fits-all’ solution, in K O’Rourke (ed.). Managing Matters. Graduate College of Management Southern Cross University, New South Wales, summer(3), 7–8.
Ferdinand, A. (2014). Metode Penelitian Manajemen (Edisi 5). Badan Penerbit Universitas Diponegoro.
Fisher-McAuley, G., Institute, Stanton, J. M., Genesee, J. A. J., & Gavin, J. (2003). Modeling the Relationship between Work/Life Balance and Organizational Outcomes. Annual Conference of the Society for Industrial-Organizational Psychology, 1689–1699. https://doi.org/10.1017/CBO9781107415324.004
Fisher, G. G., Bulger, C. A., & Smith, C. S. (2009). Beyond Work and Family: A Measure of Work/Nonwork Interference and Enhancement. Journal of Occupational Health Psychology, 14(4), 441–456. https://doi.org/10.1037/a0016737
Frone, M. R. (2000). Work-Family Balance. 143–162.
Ganapathi, I. M. D. (2016). Pengaruh Work-Life Balance Terhadap Kepuasan Kerja Karyawan (Studi Pada Pt. Bio Farma Persero). Ecodemica, IV(1), 125–135.
Goleman, D. (2005). Emotional Intelligence. PT. Gramedia Pustaka Utama Jakarta.
Goleman, D. (2015). Emotional Intelligence. Penerjemah: T. Hermaya. PT.Gramedia Pustaka Utama. Jakarta.
Grandey, A. A., & Gabriel, A. S. (2015). Emotional Labor at a Crossroads: Where Do We Go from Here? Annual Review of Organizational Psychology and Organizational Behavior, 2(1), 323–349. https://doi.org/10.1146/annurev-orgpsych-032414-111400
Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8
Grobler, A., & Grobler, S. (2019). Organisational initiated work-life balance practises to combat burnout: The mediating effect of work locus of control - Employing the meso paradigm across selected South African public and private sector organisations. African Journal of Hospitality, Tourism and Leisure, 8(5), 1–15.
Hair, J. T., Hult, C., Ringle, & Sartstedt, M. (2013). A Primer on Partial Least Squares Structural Equation Modelling (PLS-SEM). Loa Angeles : Sage.
Hartono, & Jogiyanto. (2008). Metodelogi Penelitian Sistem Informasi. CV Andi Offset.
Iswardhani, I., Brasit, N., & Mardiana, R. (2019). Pengaruh Work-Life Balance dan Burnout terhadap Kepuasan Kerja Karyawan Studi Kasus pada Kantor BPJS Kesehatan Kedeputian Wilayah Sulawesi Selatan, Sulawesi Barat, Sulawesi Tenggara, Dan Maluku. Hasanuddin Journal of Business Strategy (HJBS), 1 No 2, 1–13.
Junaidin, Ikhram, A. A., & Hardiyono. (2019). Pengaruh Work Life Balance Terhadap Burnout Dan Kepuasan Kerja Karyawan ( Studi Kasus Pada Perusahaan Listrik Negara ( Pln ) Area Makassar Selatan ). MANDAR (Management Development and Applied Research Journal), 1(2), 27–34.
Khanifar, H., Maleki, H., Nazari, K., & Emami, M. (2012). The Study of the Relation between Emotional (Case Study of Staff at State Universities in Ghom). Interdisciplinary Journal of Contemporary Research in Business, 3(9), 564–582.
Kossek, E. E., Valcour, M., & Lirio, P. (2014). The Sustainable Workforce. Wellbeing, III, 1–24. https://doi.org/10.1002/9781118539415.wbwell030
Kusuma, T. S. D. (2014). Organizational cognitive behavior ditinjau dari kecerdasan emosional dan perceived organizational support pada karyawan PT. BFS. UNIKA Soegijapranata Semarang.
Lee, J., Puig, A., Lea, E., & Lee, S. M. (2013). Age-Related Differences In Academic Burnout Of Korean Adolescents. Psychology in the Schools, 50(10), 1015–1031. https://doi.org/10.1002/pits
Lockwood, N. R. (2003). Work/Life Balance: Challenges and Solutions for Human Resource Management. SHRM Research, 1–10.
Marylin, P., Ghosh, A., Isaac, O., Aravinth, S. J. V., & Ameen, A. (2019). The Impact of Emotional Intelligence on Work Life Balance among Pharmacy Professionals in Malaysia. International Journal of Management and Human Science (IJMHS), 3(1), 29–34.
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Ob urnout. 397–422.
Mérida-López, S., & Extremera, N. (2017). Emotional intelligence and teacher burnout: A systematic review. International Journal of Educational Research, 85(June), 121–130. https://doi.org/10.1016/j.ijer.2017.07.006
Muchinsky, P. M. (2000). Emotions in the workplace: The neglect of organizational behavior. Journal of Organizational Behavior, 21(7), 801–805. https://doi.org/10.1002/1099-1379(200011)21:7<801::AID-JOB999>3.0.CO;2-A
Pangemanan, F. L., Pio, R. J. T., & Tumbel, T. M. (2017). Pengaruh Work-Life Balance Dan Burnout Terhadap Kepuasan Kerja. None, 5(003), 1–8.
Poulose, S., & Sudarsan. (2014). Work- Life Balance : A Conceptual Review. International Journal of Advances in Management and Economics, 3(2), 1–17.
Rudyarwaty, H. D., Wicaksono, B., Priyatama, A. N., Studi, P., Fakultas, P., & Maret, U. S. (2018). Hubungan antara Kecerdasan Emosi dan Iklim Organisasi dengan Burnout pada Pegawai Kantor Pelayanan Pajak ( KPP ) Pratama Sleman The Relationship Of Emotional Intelligence And Organizational. Wacana, 10(1).
Russell, D. W., Altmaier, E., & Van Velzen, D. (1987). Job-Related Stress, Social Support, and Burnout Among Classroom Teachers. Journal of Applied Psychology, 72(2), 269–274. https://doi.org/10.1037/0021-9010.72.2.269
Santos, A., Mustafa, M. J., & Gwi, T. C. (2015). Trait emotional intelligence, emotional labour, and burnout among Malaysian HR professionals. Management Research Review, 38(1), 67–88. https://doi.org/http://dx.doi.org/10.1108/MRR-09-2015-0216
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25, 293–315.
Sekaran, U. (2006). Research Methods For Business (Edisi 4). Salemba Empat.
Shanafelt, T. D., Hasan, O., Dyrbye, L. N., Sinsky, C., Satele, D., Sloan, J., & West, C. P. (2015). Changes in Burnout and Satisfaction with Work-Life Balance in Physicians and the General US Working Population between 2011 and 2014. Mayo Clinic Proceedings, 90(12), 1600–1613. https://doi.org/10.1016/j.mayocp.2015.08.023
Sholihin, Mahfud, P. ., & Dwi, D. R. (2013). Analisis SEM-PLS dengan Wrap PLS 3.0 untuk Hubungan Nonlinier dalam Penelitian Sosial dan Bisnis. Penerbit Andi Offset.
Shylaja, P., & Prasad, D. C. J. (2017). Emotional Intelligence and Work Life Balance. IOSR Journal of Business and Management, 19(05), 18–21. https://doi.org/10.9790/487x-1905051821
Sugiyono. (2018). Metodologi Penelitian Bisnis pendekatan kuantitatif, kualitatif, kombinasi, dan R&D. Alfabeta.
Tawale, E. N., Budi, W., & Nurcholis, G. (2011). Hubungan antara Motivasi Kerja Perawat dengan Kecenderungan mengalami Burnout pada Perawat di RSUD Serui–Papua. INSAN, 13(02), 74–84. https://doi.org/10.1895/wormbook.1.67.2
Thaib, E. N. (2013). Hubungan Antara Prestasi Belajar Dengan Kecerdasan Emosional. Jurnal Ilmiah Didaktika, 13(2), 384–399. https://doi.org/10.22373/jid.v13i2.485
Uno, H. B. (2006). Orientasi Baru dalam Psikologi Pembelajaran. PT. Bumi Aksara. Jakarta.
Voydanoff, P. (2005). Toward a conceptualization of perceived work-family fit and balance: A demands and resources approach. Journal of Marriage and Family, 67(4), 822–836. https://doi.org/10.1111/j.1741-3737.2005.00178.x
Published
2021-08-15
Section
Articles
