GAMBARAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA KARYAWAN PT. POS KANWIL MEDAN
OCB
Keywords:
Organizational Citizenship Behaviour
Abstract
Organizational Citizenship Behavior (OCB) is important for employees in an organization, because employees with high OCB, namely by showing behavior to help other employees (altruism), voluntary participation and support for organizational functions both professionally and socially natural (civic virtue), personal awareness to work beyond minimum standards (conscientiousness), behavior to alleviate work-related problems faced by others (courtesy) and not to create damaging issues despite feeling irritated (sportsmanship). Research conducted on 60 employees at the PT. Pos Kanwil Medan, which was conducted using total sampling technique, found that Organizational Citizenship Behavior (OCB) among PT. Pos Kanwil Medan are in the moderate category (53.3%), and in high category (46.7%).
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Azwar. (2005). Metode Penelitian. Yogyakarta : Pustaka Pelajar.
Grasiaswaty, N. (2018). Peranan Nilai terhadap Perilaku Kewarganegaraan Organisasi: Studi Pilot pada Karyawan di Depok, Indonesia. Jurnal Psibernetika 11 (1): 57-66.
Hendrawan, A., Sucahyawati, H Reyendra, A., & Indriyani. (2019). Organizational Citizenship Behavior (OCB) dan Kelelahan Kerja pada Nelayan. Jurnal Manajemen Dan Ekonomi 2 (2)
Husniati. R., & Pangestuti. D.C. (2018). Organizational Citizenship Behavior (OCB) Pada Pegawai UPN “Veteran” Jakarta. Jurnal Bakti Masyarakat Indonesia 1(1): 234-241
Kusumajati, D.A. (2014). Organizational Citizenship Behavior (OCB) Karyawan pada Perusahaan. Humaniora 5 (1), 62-70.
Lestari, D.A & Jatmika, D. (2014). Gambaran Organizational Citizenship Behavior pada Karyawan Tetap PT. “JCT” Steel Mills. Psibernetika 7(2).
Nahrisah, E., & Imelda, S. (2019). Dimensi Organizational Citizenship Behavior (OCB) Dalam Kinerja Organisasi. Jurnal Ilmiah Kohesi, 3(3).
Oktaviani, A., & Fauziah, N. (2017). Hubungan Antara kontrak Psikologis Dengan Organizational Citizenship Behavior Pada Karyawan Kantor Pos Besar Semarang. Jurnal Empati, 6 (1), 21-26. Https://Doi.Org/10.14710/Empati.2017.15101
Organ, D. W. (2015). Organizational Citizenship Behavior. In International Encyclopedia of the Social & Behavioral Sciences (2nd ed., pp. 317–321). Elsevier Ltd.
Organ, D. W., & Lingl, A. (1995). Personality, satisfaction, and organizational citizenship behavior. The Journal of Social Psychology, 135(3), 339–350. https://doi.org/10.1080/00224545.1995.9713963
Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. California: SAGE Publications, Inc. https://doi.org/10.4135/9781452231082
Podsakoff, P.M., MacKenzie, S.B., Paine, J.B., dan Bachrach, D.G. (2000). Organizational Citizenship Behavior: a Critical Review of Theoretical Empirical Literature and Suggestions for Future Research. Journal of Management, 26 (3): 513-563
Rahmawati, T., & Prasetya, A. (2017). Analisis Faktor-Faktor yang Mempengaruhi Organizatiional Citizensip Behavior (OCB) pada Karyawan Tetap dan Karyawan Tidak Tetap. jurnal Administrasi Bisnis (JAB) 48 (1)
Ratnasari, S.N. (2010). Pengaruh Organizational Citizenship Behavior terhadap Kinerja Anggota Kepolisian. Ekonomika-Bisnis, 1 (02), 145 – 158
Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior (15th ed.). New Jersey: Pearson Prentice Hall: Upper Saddle River
Sugiyono. (2010). Metode Penelitian Pendidikan. Bandung: Alfabeta
Zurasaka, A. (2008). Teori Perilaku Organisasi. http://zurasaka.wordpress.com /2008/11 /25/perilaku-organisasi. Diakses tanggal 15 Juli 2019
Published
2023-04-24
Section
Articles
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
